About MEDIX Transportation - Your Medical Transportation Company in Santa Clarita

A compassionate, reliable NEMT company built around one goal: getting patients to their care safely, comfortably and on time across Santa Clarita and the greater Los Angeles area.

 

Who We Are

A Trusted Partner in Healthcare Transportation

At MEDIX Transportation, we know how much a reliable ride matters whether it’s to dialysis, chemotherapy, physical therapy or a hospital discharge. A missed appointment can set back a recovery. That’s why we built a medical transportation company that treats every passenger like family  combining trained crews, a clean and fully equipped fleet, and dependable, on-time service that patients, families and facility partners can count on.

Who Is MEDIX Transportation?

MEDIX Transportation is a non-emergency medical transportation (NEMT) company based in Santa Clarita, CA. We provide safe, reliable wheelchair, stretcher/gurney and ambulatory transport for seniors, patients and people with limited mobility serving more than 90 cities across the Los Angeles area.

4.9★

Across 53+ Google reviews
 

90+

LA County cities served
 

3

Modes of NEMT service
 

7 Days

A week, incl. after-hours by request

Our Story

Founded on Compassion, Driven by Reliability

MEDIX Transportation was created to close a real gap: too many patients struggle to find safe, dignified non-emergency medical transportation to the care they need. We saw families juggling appointments they couldn’t get to and facilities searching for a partner they could trust. MEDIX answers that need with door-through-door service delivered by people who genuinely care.

Our Mission

To deliver medical transportation with the highest quality of care, comfort, safety and reliability to our clients, their families and our facility partners.

 

Our Vision

To be the most trusted name in non-emergency medical transportation across the Santa Clarita Valley and Greater Los Angeles.

 

Our Values

  • Compassion
    We genuinely care about our clients, our team and our community.
  • Community
    We’re committed to improving access to healthcare and reliable transport.
  • Customer-Centered Service
    Impeccable service and a positive experience on every trip.

Why Choose Us

Why Choose MEDIX Transportation?

Choosing a medical transportation company means trusting someone with a loved one’s safety. Here’s what earns that trust.

Commitment to Safety

Safety is our top priority on every trip, from the vehicle to the transfer to the road.

Fleet standards

A modern fleet with enhanced safety features, kept in peak condition through a scheduled maintenance program.

Equipment & sanitation

Vehicles stocked with PPE, wheelchairs, stair chairs, oxygen and gurneys, and sanitized to a superior cleaning protocol.

Monitoring

Advanced dispatch technology and driver-safety monitoring on every route.

Compassionate Care

Medical transportation can be a stressful experience for patients and families. Our team makes every journey as comfortable and reassuring as possible — treating each passenger with patience, respect and dignity.

  • Door-Through-Door Assistance

      We help from the front door to the exam room never just the curb.

  • Caregivers Welcome

        A family member or companion can ride along for extra comfort.

Experienced Team

Our drivers and dispatchers are trained, background-checked professionals skilled in safe patient handling — the kind of people clients name in their five-star reviews.

 

Reliability & On-Time Service

We prioritize punctual pickups and clear communication so patients never miss an appointment and families always know what to expect.

 

Standards You Can Trust

Our Commitment to Quality & Safety

Every MEDIX Non-Emergency Medical Transportation trip is backed by clear standards for our vehicles, equipment and team.

Trained, Background-Checked Drivers

Skilled in safe patient handling and transfers.

Sanitized, Well-Maintained Fleet

Cleaned and inspected on a regular schedule.

Fully Equipped Vehicles

PPE, oxygen, wheelchairs, stair chairs and gurneys on board.

Seven-Point Wheelchair Securement

Hydraulic lifts and raised-roof vans for a secure ride.

Advanced Dispatch Technology

Driver-safety monitoring and efficient fleet management.

Licensed & Insured

Operating to the standards required for medical transport in California.

Our People

The Team Behind Every Safe Trip

MEDIX runs on people who care. Our Non-Emergency Medical Transportation dispatchers set up trips with patience and flexibility even on short notice, while our drivers are known for arriving on time, driving smoothly, and treating every passenger with kindness. It’s why clients thank our team by name in their reviews.

Testimonials

What Our Clients Say

Rated 4.9★ across 53+ verified Google reviews.

Posted on Google Google
Pam M profile picture
Pam M
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We wanted to express our sincere appreciation for the exceptional and courteous employee (Bryce) that you sent to assist us with our transportation needs yesterday. He was incredibly nice to our mother – even helping to put her shoes on. He was on-time, he was an excellent driver, he was at the door when her appointment was over, brought her home and carefully wheeled her inside the house. We would also like to mention how pleasant it was to work with your dispatch team. You customer service is exemplary. We just can’t express in words how grateful we are for your services. Thank you so much!
Posted on Google Google
Stefan Koch profile picture
Stefan Koch
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The driver Manny was exceptionally helpful, patient, kind and courteous.
Posted on Google Google
Adolfo Villaflor Jr. profile picture
Adolfo Villaflor Jr.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fast, reliable, quick and easy process for service. Manny is very nice and friendly easy to talk to. I will book future transportation again with them soon. Thank you
Posted on Google Google
Alice Gomez profile picture
Alice Gomez
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The driver I had was great and it was a smooth ride. The driver came on time for pick up which I really appreciate. Great service. :)
Posted on Google Google
Fatima profile picture
Fatima
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The service was great the driver was respectful and careful.
Posted on Google Google
Nick Toenjes profile picture
Nick Toenjes
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Alina was patient and very helpful in setting up transportation on short notice
Posted on Google Google
Alisa Land Hill profile picture
Alisa Land Hill
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have had a fantastic experience with Medix Transportation. Their team Danielle and Isabelle did a wonderful job helping my aunt move from Idaho to Southern California. Staff person Elvis helped our aunt attend Christmas with extended family today. Their staff is always kind, timely and professional. We are incredibly grateful for all your excellent work.
Posted on Google Google
Iman Ninja profile picture
Iman Ninja
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Medix is an amazing transportation company. Both drivers Louis and Elvis were very professional and always on time picking me up and dropping me off at home for my medical appointments. I strongly recommend using this private transportation company when you need a reliable non emergency wheel chair access for physical therapy and medical appointments
Posted on Google Google
Jennifer Lowe profile picture
Jennifer Lowe
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Highly recommend Medix Transportation, their service is top-notch. Special thanks to Saedi, Daniel, and Luis!

Ready When You Are

Experience the MEDIX Difference

Book safe, reliable Non-Emergency Medical Transportation in Santa Clarita and across the Los Angeles area. Our team is ready to help.

Frequently Asked Questions

About MEDIX — Frequently Asked Questions

MEDIX Transportation is a non-emergency medical transportation (NEMT) company based in Santa Clarita, CA. We provide safe, reliable wheelchair, stretcher/gurney and ambulatory transport for seniors, patients and people with limited mobility across the Los Angeles area.

We're located at 27125 Sierra Highway, Suite #326, Santa Clarita, CA 91351, and serve more than 90 cities across Los Angeles County. Call (661) 502-6852 to book a ride.

No. MEDIX provides non-emergency medical transportation  scheduled, assisted rides for stable patients  not emergency ambulance service. For a medical emergency, always call 911.

We serve seniors, patients with mobility challenges, people with disabilities, families, and healthcare facilities, hospitals and case managers who need dependable medical transportation.

From our Santa Clarita base, we cover the Santa Clarita Valley, San Fernando Valley and Greater Los Angeles  including Valencia, Newhall, Saugus, Canyon Country, Burbank, Glendale, Pasadena and many more.

Thank you for choosing MEDIX Transportation.

We’ve received your request and appreciate the opportunity to assist you.

A member of our team will contact you shortly to confirm your trip or inquiry.

We look forward to serving you with safe, reliable, and compassionate transportation.